Welcome to our Online Concierge desk.
How to buy attraction tickets prior to your
arrival at the resort:
To purchase tickets prior to your arrival
Sheraton Vistana Villages, please
follow these steps:
Your Shopping Cart:
- Click on one of the categories below
to view the listing of attraction tickets available.
- Fill in the quantity of the tickets
- After you finish shopping in each ticket
category, click on the "Add to Shopping Cart" button at
the bottom of each category page.
- A summary of your shopping cart order
will appear after you click on "Add to Shopping Cart."
We will need at least 72 hours prior to your arrival to process your order
and have it ready for you. The special discount pricing offered through this online Concierge is only
available by purchasing your tickets in advance. This discount pricing is not available at any resort's
onsite Guest Services. Please note, all prices include sales tax.
- When you have completed your shopping,
click the "Send Order Secure" button at the bottom left-hand
side of the summary form. A final summary will appear.
Below this is a customer information form. Please check
your order and fill in all the requested information. Check
your email address for accuracy. Be sure to note whether
you are staying at
Sheraton Vistana Villages.
- Click the "Send Order Now" button.
- A summary of your customer information
along with a summary of the purchased items will appear
- If the final summary is correct, click
on the "Confirm Order" button.
- Shortly after you submit your order,
you will receive an electronic voucher. Print the email
voucher and bring it with you to Orlando. Upon arrival at
Sheraton Vistana Villages, present your copy
of the electronic voucher at the Tickets, Transportation
and Dining desk
along with your credit card
. Your order
will be ready and waiting for you. Payment will be accepted
in the form of credit card or cash.
Policy: All cancellations of ticket orders must be received
no later than 24 hours prior to arrival date given with the